Legal policy
It is not allowed to use the website for other purposes. The texts and logos are created by Textures. Images are also compiled and subject to Copyright –details upon request- and may not be copied or reproduced in any way; neither for business use nor for personal use.
Despite the fact the information on this website has been carefully compiled and everything possible is done to keep the content up-to-date, it cannot be ruled out that inaccuracies and inadequacies occur on the website, or that the published content, is up-to-date at the time of reading. Textures does not accept any liability for this under any circumstance. All information, images or logos contained on this website is subject to change without notice. Therefore, no user rights can be derived from the content of this website.
To obtain valid and updated information and services, please contact Textures by phone or by email. Textures and its website builder platform, One.com, does everything in its power to keep this website free of viruses, hacks, etc., but cannot provide any assurances in this regard. It is the user’s responsibility to take the necessary precautions and protect themselves against viruses, etc. The user of the website indemnifies Textures from any liability that might result from navigating this website or clicking on links and functionalities.
Data protection policy
Proper management of your privacy and sensitive data is very important to us. We therefore process and secure personal data very carefully. We handle your data with care and adhere to the relevant legislation and regulations. In this privacy statement, we explain what personal data we process and for what purpose you can furnish us with your personal data.
1. Collection of information
We collect information when you connect to our site, when you request a price quote or information, or when you place an order, so that we can issue a quotation for your interpreting, translation or teaching services and/or for the performance of the services. The information collected includes the name of your company/legal entity or your name in the case of a natural person. For a company, the name of our contact(s), their email address(es) and telephone number(s) are also recorded. The information necessary for billing will also remain in our possession. Payments made online are made in a secure manner and we do not need to know the banking information provided for payment, which remains the responsibility of the bank or of PayPal. If you have provided us with your bank account details (RIB or IBAN), they are kept in a secure manner in accordance with the GDPR standards.
2. Use of information, confidentiality and disclosure to third parties
Textures collects the information collected on our site. All the information that we gather is used only for internal purposes, among which could be:
- To perform services
- To inform you about new services
- To send out mailings
- To conduct market research
The information collected will never be sold, exchanged, transferred or turned over to any other company for any reason whatsoever, except in the case of an official request from the competent authorities in such matters who must conduct legal investigations on unlawful activities, presumed fraud or situations involving potential threats to the physical safety of any person, violations against our conditions of use, or when the law requires that we provide this information. This does not include trusted third parties, like our website builder that help us to operate our website, implement or modify our management program or conduct our affairs, as long as these parties agree to treat this information as confidential.
3. Protection of information
We implement a variety of security measures to maintain the security of your personal information, based on recommendations from the GDPR text, with which we are in compliance. We may also use encryption to protect sensitive information that is communicated online. We also protect your information offline. Only service providers who need to do specific work (for example billing or customer service) have access to identifiable personal information. The computers and servers used to store identifiable personal information are kept in a secure environment and these service providers -like our website host- are under confidentiality oath as well. You may find information about our website provider´s privacy policy here.
4. Cookies
A cookie is a block of data which, although it does not allow users to be identified, is used to record information about how they browse the website. Cookies also improve access to our site and identify regular visitors. This use of cookies is in no way related to identifiable personal information on our site.
5. Data retention
For the purposes of internal and fiscal management, we automatically retain your data for 5 years plus the year in progress. It is our statutory obligation to keep these personal data during this period, but after this period these data will automatically be erased from our servers. By establishing a business relationship with our company, you automatically and irrevocably agree to this provision.
5.1. Your rights under the GDPR (General Data Protection Regulation)
You can exercise your rights as a data subject under the GDPR using the ‘data subject’s rights form’. You have the following rights under the GDPR:
- the right to inspect your personal data;
- the right to have your data erased;
- the right to have the collected and processed data corrected or used to only a limited extent;
- the right to data portability.
We will handle your requests within the statutory time limit and make use of the statutory options of honouring or denying your request(s). If we deny your request, we will provide our reasons for doing so.
A small contribution depending on the time and effort required may be asked to cover the administrative costs.
5.2. Loss of your personal data
Textures takes measures in order to keep (any) loss of personal data, a data leak, to an absolute minimum. If, despite all the measures taken, a data leak nonetheless occurs and your personal data are lost and serious damage can be expected to your privacy, we will inform you of this without delay.
5.3. Dutch DPA
You can also contact the Dutch DPA if you are unhappy with how data have been handled www.autoriteitpersoonsgegevens.nl.
Textures reserves the right to amend this privacy statement in line with the latest developments in relation to the GDPR. You will find the most up-to-date version of the privacy statement on our website.
6. Unsubscribe
You may unsubscribe at any time and will no longer receive information about our services by sending an email to haveaword@texturestranslat.es with your details, including `revocation of permission´ in the Subject. Until your request is processed, you will continue to receive information about your order. Requesting an estimate, information or a service implies irrevocable approval from you to use the email address provided, as well as acceptance of our terms and conditions of sale.
7. Consent
By using our site, you give your consent for the above mentioned policy on confidentiality.
You have the right to access, rectify or delete your personal information by sending a request to the following address: haveaword@texturestranslat.es. We have implemented all security measures to protect your data and we agree to inform you about any eventual breach in security and the measures taken to remedy it.